Under data protection law, individuals have a right to be informed about how Bracknell Windows uses any personal data that we hold about them. We comply with this right by providing ‘privacy notices’ (sometimes called ‘fair processing notices’) to individuals where we are processing their personal data.

This privacy notice explains how we collect, store and use personal data about customers.

We, Bracknell Windows Ltd, are the ‘data controller’ for the purposes of data protection law.

Our data protection officer is Michelle Wilson. 

Personal data that we may collect, use, store and share (when appropriate) about customers includes:

• Contact details, contact preferences

We use this data to:

• Adhere to government laws to register customer’s details to Fensa and GGFI insurance ONLY.

• Comply with the law regarding data sharing

Customer’s names and address is the only data collected and is not shared outside our legal obligation to our governing body.

Data is stored locally (locked cabinets at our property) and on our PC which is protected.

We do not share information about customers with any third party without consent unless the law and our policies allow us to do so.

Where it is legally required, or necessary (and it complies with data protection law) we may share personal.

Under data protection law, individuals have certain rights regarding how their personal data is used and kept safe, including the right to:

• Object to the use of personal data if it would cause, or is causing, damage or distress

• Prevent it being used to send direct marketing

• Object to decisions being taken by automated means (by a computer or machine, rather than by a person)

• In certain circumstances, have inaccurate personal data corrected, deleted or destroyed, or restrict processing

• Claim compensation for damages caused by a breach of the data protection regulations 

To exercise any of these rights, please contact our data protection officer.

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact our data protection officer.

Alternatively, you can make a complaint to the Information Commissioner’s Office:

• Report a concern online at https://ico.org.uk/concerns/

• Call 0303 123 1113

• Or write to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please contact our data protection officer:

Michelle Wilson

07876 555152